Privacy Policy
Last updated: April 17, 2026
Introduction
IROptical ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.iroptical.com or submit inquiries through our contact forms.
We are a B2B manufacturer of infrared optical components and materials, primarily serving industrial, scientific, and defense customers. This policy reflects our commitment to transparent data practices appropriate for our business relationships.
Information We Collect
Contact Form Submissions
When you submit an inquiry through our contact form, we collect:
- Contact Information: Email address, phone number (optional), company name (optional), and contact name (optional)
- Inquiry Details: Your message, inquiry type, product interest, and any specifications you provide
- Attachments: Documents such as drawings, specifications, or reference images you choose to upload
- Metadata: Submission timestamp, page URL, and browser user agent for security and troubleshooting purposes
Automatically Collected Information
When you browse our website, we may automatically collect certain information through cookies and similar technologies (see the Cookies section below). This may include your IP address, browser type, device information, pages visited, and referring website.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide quotes for products and services
- Process and fulfill orders
- Communicate with you about your orders, products, or services
- Improve our website and user experience
- Protect against fraudulent or abusive submissions
- Comply with legal obligations
Cookies and Similar Technologies
We use cookies and similar technologies to operate our website and provide you with a better browsing experience. Cookies are small text files stored on your device.
Strictly Necessary Cookies
These cookies are essential for the website to function properly. They enable basic functions such as page navigation and access to secure areas. The website cannot function properly without these cookies. We use a strictly necessary cookie to remember your cookie consent preferences.
| Cookie Name | Purpose | Duration |
|---|---|---|
iroptical_consent | Stores your cookie consent preferences | 1 year |
Analytics and Advertising Cookies
We do not currently use analytics or advertising cookies. If we implement analytics services (such as Google Analytics) in the future, we will update this policy and provide appropriate notice and consent mechanisms. Any such implementation will respect your consent preferences.
Third-Party Services
Our contact form is powered by Formcarry, a third-party form processing service. When you submit an inquiry, your information is transmitted to Formcarry's servers for processing and delivery to our team. Formcarry processes data in accordance with their own privacy policy. For more information, please visit Formcarry's Privacy Policy.
We may implement Cloudflare Turnstile (a bot protection service) on our contact forms in the future. This service helps protect against automated spam and abuse. Turnstile may collect device and browser information for security purposes. For more information, see Cloudflare's Privacy Policy.
Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
- Service Providers: We share information with trusted third-party services that help us operate our website and process inquiries (e.g., Formcarry for form submissions)
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity
- Legal Requirements: We may disclose information if required by law or in response to valid legal requests
Data Retention
We retain your inquiry information for as long as necessary to fulfill the purposes described in this policy, including to provide ongoing customer service and support. In general, we retain business communications for a period consistent with industry practices and legal requirements. You may request deletion of your personal information by contacting us.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your information in a portable format
- Withdraw Consent: Withdraw your consent to data processing where applicable
To exercise these rights, please contact us using the information provided below. We will respond to legitimate requests within a reasonable timeframe.
Cookie Preferences
You can manage your cookie preferences at any time using the "Cookie Settings" link in our website footer. You may also configure your browser to reject cookies or alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of certain features on our website.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for data transmission. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
International Data Transfers
Our operations are based in China, and your information may be transferred to and processed in countries other than your own. We take appropriate measures to ensure your information receives an adequate level of protection in accordance with this policy and applicable law.
Children's Privacy
Our website and services are directed to business customers. We do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "Last updated" date at the top of this page indicates when the most recent changes were made. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
IROptical